Cookie Policy

Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies enable a website to "remember" you, either for the duration of your visit (using a "session cookie") or for repeat visits (using a "persistent cookie").

There are different types of cookies. Some cookies are essential for the operation of our website, while others are used to enhance performance, functionality, or for advertising purposes. PlayOJO uses cookies to improve your experience, ensuring the site functions correctly and offering you relevant content.

PlayOJO employs cookies for various purposes to enhance your online gaming experience and ensure the smooth operation of our platform. These purposes include remembering your preferences, understanding how you interact with our services, and delivering tailored advertisements. By using cookies, we can provide a more personalised and efficient service, making your time at PlayOJO more enjoyable and secure.

Essential cookies are fundamental for you to browse the PlayOJO website and use its core features, such as accessing secure areas of the site. Without these cookies, services like logging into your account, making deposits, or accessing your game history cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. They are crucial for the basic functionality and security of our platform.

• Session Management: These cookies keep you logged in as you move between different pages on PlayOJO.
• Security: They help detect and prevent security risks, protecting your account from unauthorised access.
• Compliance: Essential cookies assist us in meeting our regulatory obligations, for instance, by verifying your age and location.

Analytics cookies collect information about how visitors use PlayOJO, for instance, which pages they visit most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how our website works and to understand what interests our users. PlayOJO uses this data to refine our services and ensure a better user experience.

• Website Performance: We monitor site performance and identify areas for improvement.
• User Behaviour: We analyse how users interact with our content and features to optimise the site structure and design.
• Error Reporting: These cookies help us identify and fix technical issues quickly.

Functional cookies allow PlayOJO to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For instance, they can be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

• Personalisation: Remembering your preferences, like language settings or game choices.
• User Interface: Storing display preferences to customise your view of PlayOJO.
• Interaction: Enabling features like live chat support.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. These cookies are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. PlayOJO uses these cookies to show you promotions and offers that are likely to be of interest to you, both on our site and across other platforms.

• Targeted Advertising: Delivering personalised ads based on your browsing history and interests.
• Campaign Measurement: Tracking the effectiveness of our marketing efforts.
• Audience Segmentation: Understanding different user groups to tailor promotional content.

In addition to our own cookies, PlayOJO may also use various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These cookies are set by a domain other than the one you are visiting. For example, we might use Google Analytics to help us understand how our website is used or integrate social media plugins that set their own cookies. We carefully select our third-party partners to ensure they adhere to high standards of data protection and privacy, consistent with our commitment to responsible gaming and data security.

• Analytics Providers: Services like Google Analytics help us understand website traffic and user behaviour.
• Advertising Partners: Third-party advertisers may use cookies to deliver relevant ads.
• Social Media Integration: Cookies from social platforms enable sharing features and track interactions.

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "session" or "persistent" cookie. Session cookies last until you stop browsing and are automatically deleted when you close your browser. Persistent cookies last until they expire or are deleted. Expiration dates vary, with some expiring after a few minutes and others lasting for several years. PlayOJO sets cookie durations based on their specific purpose, ensuring they are retained only for as long as necessary to fulfil their function. For instance, cookies remembering your login details might last longer than those tracking a single browsing session.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the PlayOJO website and its features. For example, you may not be able to log in, access certain games, or use personalised services. You can typically find these settings in the "options" or "preferences" menu of your browser. For detailed instructions, consult your browser's help documentation or visit websites like www.allaboutcookies.org.

• Browser Settings: Adjust your browser's privacy settings to accept, reject, or delete cookies.
• Opt-Out Tools: Some third-party providers offer direct opt-out mechanisms for their cookies.
• Consequences of Disabling: Be aware that disabling essential cookies will impact the functionality of PlayOJO.

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. PlayOJO currently does not respond to DNT signals, as there is no universally accepted standard for how websites should interpret or act upon these signals. We continue to monitor developments in this area and may implement a standard once it is established and widely adopted. In the meantime, you can manage your cookie preferences directly through your browser settings as described in the "Managing and Disabling Cookies" section.

PlayOJO may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Significant changes will be communicated through a prominent notice on our website or via email, where appropriate, ensuring you are always aware of our data handling practices.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact our customer support team. You can reach us through the live chat feature on our website, by sending an email to our dedicated support address, or by consulting the Help section of PlayOJO. We are committed to transparency and are ready to assist you with any privacy-related inquiries you may have regarding our services.