Cookie Policy

Cookies are small text files that are downloaded to your device, such as your computer or smartphone, when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies enable a website to "remember" you, either for the duration of your visit (using a "session cookie") or for repeat visits (using a "persistent cookie").

There are several types of cookies, each serving a different purpose. Some are essential for the website to function correctly, while others help improve your browsing experience by remembering your preferences or collecting data for analytics and advertising. PlayOJO uses cookies to enhance your experience and ensure the smooth operation of our services.

PlayOJO uses cookies for various reasons, all aimed at providing you with a secure, efficient, and enjoyable online gaming experience. These reasons include remembering your preferences, ensuring the security of your account, understanding how you interact with our website, and delivering relevant marketing communications. Our use of cookies is always in compliance with applicable data protection laws and regulations.

We categorise the cookies we use into several types: essential, analytics, functional, and marketing/advertising cookies. Each category plays a distinct role in how our website operates and how we interact with you, our valued player.

Essential cookies are fundamental to the operation of the PlayOJO website. Without these cookies, certain core functionalities would not be available. They enable you to navigate our site, log in to your account, access secure areas, and use features such as the cashier for deposits and withdrawals.

• Session Management: These cookies maintain your session state as you move between different pages on our site, ensuring you remain logged in and your activities are correctly attributed to your account.
• Security: Essential cookies help us implement security measures, such as detecting fraudulent activity and protecting user data. They are crucial for maintaining the integrity and safety of the PlayOJO platform.
• Compliance: Certain essential cookies are necessary for us to comply with our regulatory obligations, including age verification and responsible gaming measures.

These cookies do not gather information about you that could be used for marketing purposes or to remember where you have been on the internet. They are strictly necessary for the website to function, and therefore, cannot be switched off in our systems.

Analytics cookies collect information about how visitors use the PlayOJO website. This data helps us understand user behaviour, identify popular pages, track the effectiveness of our content, and pinpoint areas for improvement. The information gathered is aggregated and anonymous, meaning it does not identify you personally.

• Website Performance: We use these cookies to monitor the performance of our website, identify technical issues, and ensure a consistent user experience.
• User Engagement: Analytics cookies help us understand which features and games are most popular, allowing us to refine our offerings and tailor them to player preferences.
• Optimisation: By analysing user patterns, we can make informed decisions about website design, navigation, and content placement to enhance usability.

While not strictly essential for the website's basic operation, analytics cookies are vital for us to continuously improve the PlayOJO experience for all our players.

Functional cookies allow the PlayOJO website to remember choices you make and provide enhanced, more personalised features. These cookies can remember your username, language preference, or the region you are in. They are designed to improve your experience by making your interactions with our site more convenient and tailored.

• Personalisation: These cookies remember your preferences, such as your chosen language or currency, so you don't have to re-select them on subsequent visits.
• Saved Settings: Functional cookies can remember settings like volume preferences for games or display options, ensuring a consistent experience each time you visit.
• Enhanced Features: They may enable specific services you have requested, such as remembering your login details for quicker access to your account.

Disabling these cookies may result in a less personalised experience, and you may need to re-enter certain preferences each time you visit PlayOJO.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are typically placed by third-party advertising networks with our permission.

• Targeted Advertising: These cookies track your browsing habits across different websites to build a profile of your interests, which is then used to show you relevant PlayOJO advertisements on other platforms.
• Campaign Performance: We use these cookies to monitor the success of our marketing efforts, understanding which advertisements lead to new player registrations or engagement.
• Retargeting: If you have visited PlayOJO but not completed an action, these cookies may help us show you relevant ads on other sites to encourage you to return.

You have control over these cookies and can choose to opt out of them, as detailed in the "Managing and Disabling Cookies" section of this policy.

In addition to our own cookies, PlayOJO also uses various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These cookies are set by domains other than our website. For example, when you play a game from a specific provider on PlayOJO, that provider may set its own cookies.

Third-party cookies are used by our partners, such as analytics providers, advertising networks, and social media platforms, to provide services to us or to display advertisements elsewhere on the internet. We ensure that all third-party services we use adhere to strict data protection standards and are compliant with relevant regulations.

We do not have direct control over these third-party cookies. You should review the respective privacy and cookie policies of these third parties for more information on how they use cookies and how to manage them.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie.

• Session Cookies: These cookies are temporary and are deleted from your device once you close your web browser. They are typically used for essential functions, such as maintaining your login session.
• Persistent Cookies: These cookies remain on your device for a longer period, even after you close your browser. They have an expiration date, which can range from a few minutes to several years. Persistent cookies are used to remember your preferences, track your activity over time, or for advertising purposes.

The specific retention period for each cookie used by PlayOJO is determined by its purpose. For detailed information on the lifespan of individual cookies, you can usually check your browser settings.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please be aware that if you choose to decline cookies, it may affect the functionality and your experience of the PlayOJO website.

You can manage your cookie preferences through your browser settings. Each browser provides different methods for managing cookies:

• Browser Settings: You can typically find options to accept, reject, or delete cookies in your browser's "Settings," "Tools," or "Preferences" menu. You can also configure your browser to alert you when a cookie is being sent to your device.
• Opt-Out Tools: For advertising cookies, you can often opt out of targeted advertising from many third-party providers through industry-specific opt-out pages, such as those provided by the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
• Website-Specific Controls: PlayOJO may also provide a cookie consent tool on our website that allows you to manage your preferences for non-essential cookies.

Please note that disabling certain cookies may impact your ability to use all the features and services offered on PlayOJO.

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. As there is currently no universally accepted standard for how websites should respond to DNT signals, PlayOJO does not currently respond to DNT browser signals.

We continue to monitor developments in DNT technology and the implementation of a consistent standard. In the meantime, you can manage your cookie preferences directly through your browser settings and by using the opt-out options described in the "Managing and Disabling Cookies" section of this policy.

PlayOJO reserves the right to update or change this Cookie Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are using cookies. Material changes will be communicated to you where appropriate, for example, through a notice on our website or via email.

Your continued use of the PlayOJO website after any modifications to this Cookie Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated policy.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact our customer support team. You can reach us through the contact methods provided on the PlayOJO website.

We are committed to protecting your privacy and providing a transparent explanation of how we use cookies to enhance your gaming experience. Your feedback is important to us.